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Showing posts from September, 2022

How would you keep your guests happy in your restaurant?

The restaurant industry has faced a lot of challenges during the pandemic. People almost stopped dining inside, and pick-up became popular. Customer behaviour and guest experiences also changed after the covid-19. Along with technological improvements, restaurants also need to give customers a delightful experience. Here are some proven ways that can help you keep your customer happy. 1. Welcome your guests Our business is impossible without our customers, so ensure they know we care. Train your staff to provide a heart welcoming to the customers such as we are glad that you come, etc. 2. Offer a gift When the customer sits down, offer them a complementary thing such as a cup of soap, champagne, etc. A high-end, as well as a modest restaurant, can do this to anticipate customers. 3. Train your staff about dietary restrictions Your staff must know whether the dish is vegan or peanut-free ( as some people are allergic to it) Because going into the kitchen to check can make the customer d...